NEOGEO AES+ Gamepad (Black)

Price Protection
If the price drops before release, you will only ever pay the lowest price. If the price increases, your order price is protected and will not increase.

Free Cancellation
You may cancel your pre-order at any time before your order is dispatched.

Release & Stock Updates
We will provide updates where release dates, supplier information, allocations, or stock availability change.

Credit / Debit / American Express / Shop Pay
Payment is processed when your order is placed. This also applies where card-based payments are completed through Shop Pay, including Klarna via Shop Pay where available.

PayPal
Your payment is authorised when you place your order, but funds are normally only captured at dispatch/release or after 29 days, whichever occurs sooner.

Klarna – Pay in 30 Days / Pay in 3 Instalments
Your payment is authorised when you place your order, but funds are normally only captured at dispatch/release or after 29 days, whichever occurs sooner.

Klarna – Credit/Debit Card
Your payment is authorised when you place your order, but funds are normally only captured at dispatch/release or after 29 days, whichever occurs sooner.

Clearpay
Your payment is authorised when you place your order, but funds are normally only captured at dispatch/release or after 7 days, whichever occurs sooner.

Mixed Orders
If your order contains both in-stock and pre-order items, your order will normally be dispatched once all items are available. Please bear this in mind when placing your order.

Earlier Payment Capture
In some cases, payment may need to be captured earlier to keep an order active, secure stock, or meet payment-provider requirements. Where this applies, your order price protection and cancellation rights before dispatch still remain in place.

Read our full Pre-order Policy →

Delivery options are shown at checkout based on your basket, location and item size.

Most UK orders are sent with Royal Mail, DPD, Parcelforce or UPS. In-stock items are usually dispatched quickly on working days, but dispatch may take longer for pre-orders, back-orders, large items, mixed baskets, busy periods or orders requiring security checks.

Typical UK delivery aims:

• Economy Delivery: 4–7 working days
• Standard Delivery: 3–5 working days
• Express Delivery: 1–3 working days
• Large / heavy items: shown at checkout

Tracking details will be emailed once your order has been dispatched. Courier tracking may take a short time to update.

For urgent orders or release-day delivery questions, please contact us before ordering.

contact@thechelseagamer.email / 020 3141 3400