We aim to dispatch on the same day, however this may take up to 48 hours in some cases.
We have collections from our couriers at Royal Mail, Parcel Force and DPD every working day and Royal Mail on Saturdays, we aim to be as quick as possible.
Orders placed online with us are usually processed the same day, all weekends and holidays orders are dealt with on the following working day.
Digitally fulfilled items usually take an hour or so to complete (although some items may take up to 24 hours).
Pre-Orders - Will be dispatched for release day!
Baskets containing lines that are out of stock (i.e Back Orders / Pre-Orders) and lines in stock. We wait until all items are in stock and dispatch together. So it's sensible to place a separate order for Pre / Back Orders and in stock items. (If you can not wait, and you have already placed your order then let us know and we will assist you)
PC systems are usually fulfilled in 10 - 15 working days.
Domestic shipping rates:
|Economy Game||Royal Mail 48||2 - 3 working days||£FREE|
|Standard Game||Royal Mail 24||Next working day||£4.00|
|Standard Shipping||(All items except Games)Varies||Usually 2 working days||£4.95|
|Tracked Economy||Parcel Force Express 48||2 - 3 Working days||£8.00|
|Tracked Expedited||Parcel Force Express 24||Next day Guaranteed||£12.00|
|DPD Next Day||Next Working Day||£8.75|
|Tracked Expedited Insured||DPD Next Day By 12||Next Working Day By Midday Guaranteed||£13.00|
|Orders Over £500||Standard Shipping||Usuall 2 Working Days||£FREE|
International shipping rates
|European main||Standard Item||3 - 4 Working days||£15|
|European main||Large / Heavy Item||4 - 5 Working days||£25|
|Scandinavian||Standard Item||4 - 5 Working days||£15|
|Scandinavian||Large / Heavy Items||4 - 5 Working days||£20|
|US / Canada||Standard Item||5 - 7 Working days||£25|
|US / Canada||Large / Heavy Items||5 - 7 Working days||£35|
All orders can of course be collected from our store during opening hours. If you select this option at check out we will let you know via email/Text as soon as your item is available for pickup.
|Games||Usually ready in 2 hours.||Free|
|Standard items||Usually ready in 2 - 4 Hours.||Free|
|Large Items||Usually ready in 24 hours.||Free|
|Special Order||As Advised by TCG.||Free|
All of our delivery methods require signatures.
Please bring photo ID if collecting from our store.
We ensure our deliveries are appropriately covered for eventualities such as loss and damage. Proving piece of mind backed by our shipping partners.
You must inform us within 48 hours of any issues with your delivery/order.